An effective tool for solving computer problems remotely .. But beware piracy
Remote computer access is a currently useful function, which allows the user to request help friends or professionals solve problems, without having to go to the Action Center.
However, it is required that special remote maintenance programs or applications be installed on both sides, i.e. the assistant person’s device and the user’s device needed to assist, and through these applications and programs the assistant can see the other party’s full screen. It can also control the laptop, desktop, tablet, or smartphone of the person in need of help.
Teamviewer
TeamViewer is a free, user-specific remote maintenance solution that supports various operating systems such as Microsoft Windows, Apple Mac OS, Google Android, Apple iOS, and provides text chat and video chat functionality. So that the assistant can answer questions, explain what he or she is doing, or explain how the jobs work.Each device on which the software is installed obtains its own identification number called the TeamViewer ID, and the person in need of assistance must give the ID with the password to the assistant, until the connection is established, and for security reasons this data must be transferred by phone. The TeamViewer ID and password can be found in the TeamViewer window under Remote Control.
Through TeamViewer QuickSupport, mobile devices with Google Android and Apple iPhone are supported, and the connection is easily established between the person’s assistant computer and the person’s mobile device for help with the TeamViewer ID and password, and the user can find answers to questions about the software in the TeamViewer community.
Users of remote maintenance programs should be careful about handling phone calls, inquiries or unexpected warnings from strangers, which are related to the computer, as pirates always claim to be from Microsoft’s support and assistance service, and there are computer errors.
Hackers always attempt to access users’ computers via TeamViewer and other remote maintenance programs, with the aim of installing malicious software, malicious code and extortion of victims, so only people who are known and trusted by the user can be given the TeamViewer ID and password.
